Pre-Order Policy

All pre-orders require full payment at the time the pre-order is placed. We will always attempt to fill each and every order. For reasons beyond our control delays, augmentations, or cancellations may be necessary.

In situations where manufacturers release product in waves or partial quantities we will ship the oldest pre-orders first. Orders ship in the order that they are placed, i.e. oldest orders are shipped first. If the customer wishes to change or cancel their pre-order before shipment, we will at the request of the customer, refund the full amount to the customer. We reserve the right to cancel any orders for any reason at any time, and will email the customer but are under no obligation to obtain permission or acknowledgement prior to cancellation.

We reserve the right to change our prices at any time. We would prefer to never change a price once it’s been offered for pre-order. Unfortunately, we do not always have all the information about a product before it is shipped to us, which rarely results in a pre-order price being below our costs. If a price increase is required we will notify you via email, if we do not have a response we will cancel your order as we would never take payment without authorization.

Communication is very important to us; please contact us if you have any questions.